Privacy Policy

Effective Date: September 10, 2025
Organization: VetCATCH, Inc.
Location: New Port Richey, Florida

VetCATCH, Inc. (“VetCATCH,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our programs, donate, or otherwise interact with our nonprofit veterans organization.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Name, address, email address, phone number
Donation information (amount, frequency, payment method)
Military service details (if voluntarily provided for program eligibility)
Event registration information

B. Non Personal Information

Browser type, device, and operating system
IP address and general geographic location
Pages visited on our website and browsing activity
Cookies, analytics data, and log files

C. Sensitive Information

We do not collect Social Security numbers, driver’s license numbers, or financial account numbers directly. Payment information for donations is processed securely through third party payment processors; we do not store credit card details.

2. How We Use Your Information

We use the information collected to:

Provide veterans and families with access to VetCATCH programs and services
Process and acknowledge donations
Communicate event details, updates, and newsletters
Improve our website, outreach, and program effectiveness
Comply with legal, regulatory, or contractual obligations

3. How We Share Information

We do not sell, rent, or trade personal information. Information may be shared only as follows:

Service Providers: With trusted third parties that perform services on our behalf (e.g., payment processors, email marketing platforms).
Legal Requirements: If required by law, court order, or government regulation.
With Consent: If you give explicit permission for specific purposes.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze trends, and track activity. You may disable cookies through your browser, but certain features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain appropriate organizational records.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will delete it promptly.

8. Donor Privacy

VetCATCH values donor privacy. We do not sell, share, or trade donor personal information with any other entity, nor do we send donor mailings on behalf of other organizations. Donor names may be recognized publicly only with explicit consent.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your information (except where retention is legally required)
Opt-out of communications at any time by clicking “unsubscribe” in emails or contacting us directly

10. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of these external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new effective date. We encourage you to review the policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

VetCATCH, Inc.
New Port Richey, Florida
Email: bill@vetcatch.org
Website: www.vetcatch.org